Customer Feedback

We know we’re only as good as a last job and strive to keep the highest possible standards. Here’s some recent feedback from genuine customers:


We used Brighton and Hove Radio Cabs for our wedding and they were fantastic. The wedding car looked lovely and the cars were perfectly on time – excellent service! Our guests were very impressed. They were also unbelievably friendly, patient and flexible in the run-up to the big day.

Louise, May 2016


Always had punctual service with polite drivers. Last week I was driven to A&E by one of the drivers who was incredibly kind and reassuring and even delivered a get well soon card to my work soon after! A personal touch which made all the difference – would recommend to anyone.

Louisa, April 2016


The only Brighton & Hove taxi firm I will use. Great service, and have never been let down. More recently I have started to use for airport runs, which I have found to be really efficient and takes the stress out of driving myself and parking, and more reliable than the trains!

Tim, December 2015


Thank you for your drivers excellent work at the weekend, and also a special thanks to the despatch/operator on Sunday. I did not take her name but she was very helpful

Alan Ingle, 29th July 2013


I would just like to let you know of the outstanding service I received from one of your drivers last night. If you could pass on my thanks for his help that would be great. Thank you.
Sophie Smith, 11th June 2013


Thanks for the great service and your quick turn around response last weekend when you collected me from Gatwick airport. I’m very grateful!

Ron Hemelrijk, 20th February 2013


Everything was fantastic in terms of service, quality and willingness to help from all drivers. Please pass on our thanks to everyone who assisted, much appreciated.

Andy Palmer, 19th March 2012


Just wanted to say thank you so much for the car (Mercedes) on Saturday. It was perfect!
Moya Humphries, 24th October 2011


It was absolutely perfect. Everything from the car, to the chauffeur, was amazing. He was so polite and kind. He even waited for us patiently outside as we were traditionally running late! Thank you for everything and for helping to make our day so special. God bless.
Maria Pahlavan, 14th February 2011